Terms and conditions of use
1. General provisions
1.1. These Terms and Conditions of Purchase and Sale of Goods (hereinafter referred to as the "Rules"), upon acceptance by the Buyer (after reading the Rules and checking the box "I have read and agree to the Portdoors.com Rules"), are a binding legal document of the Buyer and the Seller. rights and obligations, conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other provisions related to the purchase and sale of goods in the portdoors.com online store.
1.3. You have the right to buy in our e-shop:
1.3.1. able-bodied natural persons, i. persons who have reached the age of majority and whose capacity is not restricted by court order;
1.3.2. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, unless they are self-employed;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
2. Protection of personal data
3. The moment of concluding the purchase and sale agreement
3.1. The agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer, having selected the item (s) to be purchased and formed the shopping cart, clicks on the "Pay" link.
3.2. Each purchase and sale agreement concluded between the Buyer and the Seller is registered and stored in the portdoors.com database.
4. Buyer's rights
4.1. The buyer has the right to purchase goods in the online store in accordance with these Rules and the online shopping center.
4.2. The Buyer has the right to cancel the purchase and sale agreement concluded with the portdoors.com online store by notifying the Seller in writing (by e-mail, indicating the desired return and its order number) no later than within 7 (seven) working days from the date of delivery. , except where the contract is for:
4.2.1. the supply of audiovisual works and phonograms in any video or audio media, the supply of computer programs and the Buyer has violated the protection of the packaging;
4.2.2. the supply of books, newspapers, magazines or other periodicals;
4.2.3. supply of cosmetics and perfumery, hygiene goods;
4.2.4. supply of underwear.
4.3. Rules 4.2. The Buyer's right provided for in paragraph 1 shall be exercised in accordance with the "Rules for the Sale of Goods and Provision of Services by means of Communication" approved by the European Union.
4.4. Rules 4.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been damaged or their appearance has not substantially changed, nor has it been used.
5. Obligations of the Buyer
5.1. The Buyer must pay for the goods and accept them in accordance with these Rules.
5.2. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the "Contacts" section.
5.3. If the data provided by the Buyer in the registration form changes, he must update them immediately.
5.4. By using the portdoors.com online store, the buyer undertakes to comply with these Rules, other conditions expressly stated in the online shopping center and not to violate the legislation of the European Union.
6. Seller's Rights
6.1. If the Buyer attempts to compromise the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend his access to the online store portdoors.com or, in exceptional cases, cancel the Buyer's registration.
6.2. In the event of significant circumstances, the Seller may temporarily or permanently terminate the operation of the online store without notifying the Buyer in advance.
6.3. The Seller has the right to cancel his order without notifying the Buyer in advance, if the Buyer, having chosen 8.2.1. does not pay for the goods within 3 (three) working days.
7. Obligations of the Seller
7.1. The Seller undertakes to provide the Buyer with the services provided by the online store portdoors.com under the conditions set forth in these Rules and the online store.
7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in Clause 9 of the Rules.
7.4. The Seller, unable to deliver the ordered goods to the Buyer due to important circumstances, undertakes to offer the most similar or similar goods. If the Buyer refuses to accept an analogous or similar product, the Seller undertakes to return the money paid to the Buyer within 3 (three) business days, if the advance payment has been made.
8. Prices of goods, payment procedure and terms
8.1. The prices of the goods in the online store and in the formed order are indicated in euros with VAT.
8.2. The buyer pays for the goods in one of the following ways:
8.2.1. Payment via electronic banking "PAYSERA" is a prepayment using the electronic banking system used by the Buyer. To use this form of payment, the buyer must have signed an electronic banking agreement with one of the specified banks. By paying for the goods in this way, the buyer generates a payment in the electronic banking system according to his paid order. The Buyer transfers the money to the account of the portdoors.com online store in the appropriate bank of his choice. The responsibility for data security in this case lies with the respective bank, as all monetary transactions take place in the bank's electronic banking system.
8.2.2. By direct bank transfer.
8.3. In the above cases, subject to the provisions of Article 6.3. The right of the Seller provided for in paragraph shall be formed only upon receipt of payment for the goods and the term of delivery of the goods shall begin to run.
9. Delivery of goods
9.1. When ordering the goods, the buyer undertakes to indicate the place of delivery of the goods.
9.2. The buyer undertakes to accept the goods himself. In the event that he is unable to accept the goods himself and the goods are delivered to the specified address and on the basis of other data provided by the Buyer, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods. to the wrong entity.
9.3. The goods are delivered by the Seller or his authorized representative.
9.4. The Seller undertakes to deliver the goods to the Buyer within the terms specified in the descriptions of the goods. These terms do not apply in cases when the required goods are not in the Seller's warehouse and the Buyer is informed about the shortage of the goods ordered by him. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and coordinate the delivery of the goods.
9.5. In all cases, the Seller shall be released from liability for violation of the terms of delivery of the goods if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the Buyer's control. Buyer control.
9.6. During the delivery of the goods, the Buyer must check the condition of the consignment together with the Seller or his authorized representative. When the Buyer signs the invoice (bill of lading) or other delivery-acceptance document of the consignment, it is considered that the consignment has been delivered in a proper condition. If the Buyer notices that the packaging of the delivered consignment is damaged (wrinkled, wet or otherwise damaged from the outside), the Buyer must mark this on the invoice (bill of lading) or other delivery-acceptance document of the consignment and in the presence of the Seller. or his representative shall draw up a report on the violation of the free-form consignment. Failure by the Buyer to do so shall release the Seller from liability to the Buyer for damage to the goods, if such damage has occurred due to damage to the packaging, which the Buyer has not marked in accordance with the above procedure.
9.7 The Buyer must check the packaging, quantity, quality, range, completeness and completeness of the Goods within 14 (fourteen) days from the moment of delivery of the Goods. If the Buyer fails to fulfill this obligation within the specified term and does not submit claims to the Seller, it is considered that the packaging of the Product is appropriate and the quantity, quality, range, completeness and assembly of the Product comply with the conditions set by the Buyer. agreement.
9.8 The Seller shall not be liable for non-delivery or late delivery of the goods ordered by the Buyer, if this was due to the fault of third parties or circumstances beyond the Seller's control and foreseeable circumstances at the time of concluding the sales contract. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, he undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if an advance payment has been made, and in all cases to cancel the order.
9.9 If the Buyer who has chosen to deliver the Goods by courier refuses to accept the goods of the appropriate quality and delivered on time, the purchase and sale agreement shall be terminated, in which case the Buyer shall bear the costs of delivery and return of the goods.
9.10 The Seller's goods are delivered to foreign countries by the service provider used by the Seller, the delivery term and delivery price of the goods are agreed upon by contacting the Buyer separately.
9.11 If the Buyer refuses to accept the ordered goods or delivery of the goods to the Buyer is impossible due to the Buyer's incorrect address or address where the goods are to be delivered when ordering the goods, the Buyer must indemnify the Seller for any losses related to the contract.
9.12 Preliminary delivery times are indicated in the e-shop. Conditions may vary due to factors related to production or transportation.
10. Product quality guarantee and expiration date
10.1. The characteristics of each product sold on portdoors.com are generally stated in the product description accompanying each product.
10.2. The Seller is not responsible for the fact that the goods in the online store may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.
10.3. The seller provides a guarantee of the quality of the goods for a certain period of time, the specific term and other conditions of which are specified in the descriptions of such goods.
10.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
10.5. The Seller does not provide warranty maintenance services for the goods, referring the Buyer to the warranty service center in each specific case.
10.6. In cases where the legislation sets a certain shelf life for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he has a real opportunity to use such goods before the expiration date.
11. Return and exchange of goods
11.1. Defects in the goods sold shall be eliminated, defective goods shall be replaced and returned in accordance with the Return and Exchange Rules approved by the European Union "On Approval of the Rules for Return and Exchange of Goods".
11.2. To return the item (s) 11.1. In the cases specified in the Clause of the Rules, the Buyer must complete the return document, which is attached to the goods ordered by the Buyer, and submit it together with the returned product (s).
11.3. 11.1. The Buyer may exercise the right provided for in the Clause of the Rules within 7 (seven) working days from the day of delivery of the goods to him, informing the Seller thereof 4.2. The procedure provided for in the paragraph of the Rules.
11.4. When returning the goods to the buyer, the following conditions must be met:
11.4.1. the returned goods must be in the original neat packaging;
11.4.2. the goods must be undamaged by the Buyer;
11.4.3. the product must not have lost its commercial appearance (undamaged label, peel-off protective film, etc.) (this item does not apply in the event of the return of a defective product);
11.4.4. the returned goods must be in the same configuration as received by the Buyer;
11.4.5. when returning the product it is necessary to present the document of its purchase, warranty card (if it has been issued)
11.4.6. the cost of returning returned or replacement goods is borne by the buyer.
11.5. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods set out in this Article.
11.6. The return and exchange of goods shall be carried out in accordance with the European Union "Rules for the Return and Exchange of Goods" and the "Rules for the Sale of Goods and Provision of Services by Contract".
11.7 The Seller has the right not to refund the amounts paid by the Buyer until the goods have been returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller (whichever occurs first) and until the goods have been inspected.
12.1. The buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences.
12.2. The buyer is responsible for the actions taken using this online store.
12.3. The buyer is responsible for transferring his login details to third parties. If the services provided by portdoors.com are used by a third party who has logged in to the online store using the Buyer's login details, the Seller considers this person to be the Buyer.
12.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and its obligations, did not read these Rules, even though he was given such an opportunity.
12.5. If the Seller's online shopping center contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and individuals.
12.6. In the event of damage, the guilty party compensates the other party for the direct damage.
13. Marketing Measures Applied by the Seller
13.1. The seller may, at its discretion, initiate various promotions at the online shopping center portdoors.com.
13.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as by canceling them. Any change or cancellation of the terms of the shares is only forward-looking, i. from the moment of their performance.
14. Exchange of information
14.1. The Seller shall send all notices to the e-mail address provided in the Buyer's registration form.
14.2. The Buyer shall send all notices and questions by the means of communication specified in the "Contacts" section of the Seller's online shopping center.
15. Final provisions
15.1. These rules are drawn up in accordance with European Union law.
15.2. Relationships arising from these rules are governed by European Union law.
15.3. All disputes arising out of the application of these rules shall be settled by negotiation. In the event of disagreement, disputes shall be settled in accordance with European Union law.